Because we want you to be able to use your e-bike right away – without any financial hurdles. The 0% installment plan makes it possible to spread payments flexibly over several months, completely free of interest or risk. Powerpay is our reliable partner, ensuring secure and transparent processing.

Powerpay is a Swiss payment provider of MF Group AG, specializing in purchase on account and installment payments, and collaborates with numerous well-known online shops in Switzerland.

Yes, at OLEYVO we offer 0% financing through Powerpay. This means: no interest, no hidden fees - as long as you pay the minimum monthly installments on time.

Simply select "0% Installment Payment" at checkout. After a successful credit check, you can choose your option, and your order will be placed immediately. You will receive the invoice directly from Powerpay, and you can then decide whether to pay the total amount or monthly installments. The installment payment guide above also shows you the process visually.

If you selected 0% installment payment at checkout but the order could not be completed, this is because the credit check by Powerpay was not successful. As merchants, we have no influence on this and do not receive any explanation. Possible reasons for rejection could be:

• Incomplete or incorrect information (e.g., address, date of birth)
  
  
• Negative payment history or ongoing collection proceedings
  
  
• Recent change of residence or frequent address changes
  
  
• Internal Powerpay audit criteria that are not publicly available
  

This does not necessarily mean that you are not creditworthy – Powerpay uses its own auditing algorithms. You can complete your order at any time with a different payment method.

It is best to contact Powerpay's support team directly to discuss your concern.

Yes. Powerpay performs a real-time credit check as soon as you select installment payment. This check determines whether the payment option is released for you. The check is carried out using your name, address, age & gender.

For verification, Powerpay usually requests your full name, date of birth, address, email address, and phone number. This data is used exclusively for payment approval and is processed securely in accordance with DSG/GDPR.

Yes. Powerpay handles all invoicing and payment processing. Your order is therefore secure, and your payment is made directly to Powerpay – not to OLEYVO. This way, both sides benefit from clarity and security.

You will receive the monthly invoice directly from Powerpay via email or, if requested, by post. It contains all information regarding payment, the outstanding amount, and your options for installment payments.

Yes, you can pay off the outstanding balance in full at any time, even if you initially opted for installment payments. There are no additional costs.

Powerpay will automatically remind you of outstanding amounts by email or post. If payment is not made, reminder fees may apply. We therefore recommend always paying on time.

No. Installment payments via Powerpay are only available to customers residing in Switzerland or Liechtenstein. Orders from abroad must be completed using other payment methods.

If you have any questions about your invoice, payment, or partial payment, you can contact Powerpay customer service directly. They can be reached by email, phone, or through the customer portal. You will find their contact details on every invoice.