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FAQ
We've collected all your questions and answered them for you. You can find the questions and answers here.
Delivery & Returns
All information and conditions regarding delivery and returns can be found in our delivery and return conditions.
assembly
To help you assemble your OLEYVO, we have created assembly instructions and a video for you.
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We keep our word because we stand behind our quality. You're covered by a 2-year warranty from the day your e-bike arrives. If anything breaks (excluding wear and tear) in the first 6 months, we'll repair it or send you a new replacement part. No return hassle. No fine print. But we don't stop there. Because you deserve to ride with absolute peace of mind, we offer a 2-year warranty—covering your motor, battery, and controller. Should a fault occur, we'll help you immediately. No worries. No ifs, ands, and buts. So you can ride in peace.
